Shipping Policy

• Free Shipping: Orders over R800 qualify for FREE nationwide delivery.
• Standard Shipping: A flat fee of R99 applies to orders under R800.
• Express Shipping: Overnight express delivery available at R149.
• Shipping Costs: All shipping costs are calculated at checkout based on order size and delivery address.

Available Shipping Methods

• Free Shipping: Orders over R800.00 
• Standard Shipping: R99
• Overnight Express: R149

Order Processing

• Orders received before 14:00 are generally shipped the same day.
• Orders received after 14:00 are shipped the next business day.
• Orders placed after 14:00 on Fridays will be shipped on Monday.

Important Notes

• No shipping on weekends or public holidays.
• Delivery times may be affected by holiday seasons or unexpected delays.

Delivery & Liability

• Address Accuracy: Please ensure a full and correct street address is provided. PO Boxes are not accepted.
• Failed Deliveries: Two delivery attempts will be made. If unsuccessful, the parcel may be returned and subject to a 15% restocking fee.
• Lost Parcels: Any parcel not received must be reported to expert@elevateyourwellness.co.za within 7 days of the expected delivery date.
• Liability: Elevate Wellness is not responsible for delays or losses once parcels have been handed over to the courier.